Returns & Exchanges
At X-All, we want you to love your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a refund.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier; you will receive a confirmation email once our warehouse team has processed your return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing